Connect Seamlessly with Guests—Anywhere in the World

Power travel experiences and boost hospitality services with reliable SIP Trunking, real-time SMS communication, and localized virtual numbers. Automate guest messaging, booking updates, and customer support—globally.

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How Can Voice & SMS Automation Improve Guest Experiences?

Travel & Hospitality benefits from Smarter, Faster Communication

From booking confirmations to real-time travel updates, automation helps streamline communication, reduce manual tasks, and deliver exceptional customer service at scale.

Booking & Check-In Notifications

Instantly confirm reservations or send pre-arrival messages via SMS or voice

Localized Virtual Numbers

Use regional numbers to gain trust and reduce international call avoidance

SIP Trunking for Global Offices

Consolidate infrastructure and scale support centers globally with high-quality voice services

Guest Feedback Collection

Trigger automated post-stay surveys via SMS for valuable real-time insights

Emergency Updates

Deliver urgent travel alerts or disruptions instantly through trusted channels

Upsell Opportunities & Promotions

Send timely offers for upgrades, add-ons, or local experiences via SMS before or during a guest’s stay—boosting revenue per booking

Real-Time Itinerary Adjustments

Automatically notify travelers of flight delays, gate changes, or transport schedule shifts with personalized, real-time voice or SMS messages

Self-Service Guest Support

Use SMS shortcodes or IVR menus to let guests request room service, check-in/out, or access FAQs without staff intervention

Multilingual Support

Automated messages can be localized for language preferences, ensuring clear communication for international guests

Two-Way SMS for Concierge Requests

Enable guests to text back and get quick assistance—whether it’s asking for late checkout or ordering amenities

Lost & Found Communication

Speed up resolution of lost luggage or items by triggering voice or SMS messages when items are located or shipped

Reduced No-Shows & Cancellations

Send automated reminders about bookings, check-in times, or cancellation policies to lower last-minute dropouts
Increase in guest engagement when receiving SMS confirmations or reminders
1%
Of travelers prefer brands that communicate proactively via mobile channels
1%
Higher response rate from SMS-based customer service vs. email
1.7x
Of hotel guests expect mobile-friendly, instant communication with the front desk
1%
Cost savings compared to legacy telephony systems using SIP trunking
1%
Global voice & messaging coverage to support guests anytime, anywhere
1/7
Which Roles in Travel & Hospitality Gain Most from Communication Automation?

Tailored Communication for Every Department

Empower every part of your travel or hospitality operation—from the front desk to the back office—with tools that scale with you.

Reservation & Booking Teams

Automate confirmations, schedule updates, cancellations, and reminders via SMS or voice, reducing manual workload and improving customer satisfaction with instant, accurate communication

Customer Support Agents

Enhance responsiveness through two-way SMS and smart call routing, enabling agents to handle more queries efficiently and resolve issues in real time—even across time zones

Marketing Departments

Launch personalized promotional campaigns, loyalty offers, or upsell packages via SMS and voice broadcasting to engage guests at the right moment and increase conversions

Operations Managers

Gain real-time insights into call volumes, delivery success, and response times. Use detailed reporting to fine-tune communication strategies and streamline workflows across teams and locations

Concierge & Guest Services

Enable guests to request services, amenities, or local recommendations via text or voice—offering a convenient, on-demand, and touchless experience that enhances satisfaction

Upgrade Guest Communication with One Powerful Platform

Deliver a world-class guest experience with automated calls, messaging, and local number presence—backed by global coverage and enterprise-grade reliability.

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What Challenges Do We Solve for the Travel & Hospitality Sector?

Tackle Common Communication Pains with Proven Solutions

From missed bookings to operational bottlenecks, our platform addresses the key communication issues holding back hospitality businesses.

Missed Messages = Missed Expectations

  • Pain - Missed or delayed guest communications lead to dissatisfaction and poor reviews.

  • Solution - Real-time updates via SMS and voice ensure guests are always informed, reducing confusion and frustration.

Overloaded Front Desks & Support Teams

  • Pain - High call volumes overwhelm front desk or support teams, especially during peak seasons.

  • Solution - Automate routine messaging (e.g., booking confirmations, FAQs) with two-way SMS and voice routing to scale support efficiently.

Lost in Translation for Global Guests

  • Pain - International travelers struggle with local contact numbers and unfamiliar channels.

  • Solution - Offer local virtual numbers and multilingual voice support for a seamless, trustworthy guest experience.

Bloated Telecom Bills

  • Pain - Rising telecom costs with traditional phone systems and roaming.

  • Solution - SIP trunking reduces operational costs while offering global coverage and reliable call quality.

No Visibility, No Control

  • Pain - Difficulty tracking communication performance across channels.

  • Solution - Gain full visibility with reporting tools to monitor call volume, SMS delivery, and guest response rates.

Low Guest Engagement via Email

  • Pain - Poor response rates from guests using outdated contact methods like email.

  • Solution - Improve engagement and conversions with SMS reminders, surveys, and instant feedback channels.