In today’s digital world, instant communication is critical. From appointment reminders to OTPs, marketing alerts to service notifications, SMS remains one of the most reliable communication channels, boasting an open rate of over 98%.
But sending SMS messages at scale isn’t just about typing on a phone. Businesses need powerful APIs and SDKs that can integrate with their existing systems, automate workflows, and provide delivery reporting.
That’s exactly what Dialogios SMS Messaging Platform delivers. With our RESTful SMS API, SMPP protocol, and Node.js SDK on NPM, you can easily send, track, and manage SMS worldwide.
In this article, we’ll walk through how SMS APIs work, how to use our SDK on NPM, and why developers and businesses choose Dialogios for reliable SMS delivery.
An SMS API (Application Programming Interface) is a software interface that allows applications to send and receive SMS messages programmatically. Instead of manually sending messages from a phone, developers integrate SMS APIs into apps, websites, or CRM systems.
Key benefits of using an SMS API include:
Automation – Trigger SMS alerts automatically based on user actions (e.g., sign-ups, purchases, password resets).
Scalability – Send millions of SMS messages without relying on manual processes.
Reporting – Retrieve message delivery reports, status updates, and error logs.
Global Reach – Connect to telecom networks worldwide through a single interface.
For Node.js developers, Dialogios provides an official SDK on NPM: @dialogios/sdk
The SDK simplifies SMS integration by providing pre-built functions for sending messages, checking delivery status, and handling callbacks. Instead of manually handling REST API calls, you can use simple methods in JavaScript and TypeScript. This speeds up development, reduces errors, and allows teams to deploy SMS features faster.
All API requests use Basic Auth with your Account SID (username) and Account Token (password). You can find both in your account dashboard.
from – Sender ID (must be pre-approved).
to – Recipient’s international phone number (/^\d{10,15}$/).
text – Message content.
encoding – Default: gsm7. Options: ucs2, latin1, utf8.
callback_url – (Optional) URL to receive delivery status updates.
curl -X POST 'https://api.dialogios.com/v1/accounts/{{account_sid}}/messages' \
--header 'Content-Type: application/json' \
--header 'Authorization: Basic {{base64(account_sid:account_token)}}' \
--data '{
"from": "{{sender_id}}",
"to": "{{recipient_number}}",
"text": "Hello World!",
"encoding": "ucs2",
"callback_url": "{{callback_url}}"
}'
{
"statusCode": 201,
"message": "CREATED",
"messageSid": "639a083f-12c8-3e98-4d24-7dfffa******"
}
{
"statusCode": 401,
"message": "Invalid credentials",
"error": "Unauthorized"
}
Dialogios supports webhook callbacks to notify your system when an SMS is delivered or undeliverable.
{
"message_id":"639a083f-3180-fbdd-b3d1-2eafb4c3****",
"status":"DELIVRD",
"timestamp":"2025-09-01T12:42:07.339Z",
"to":"5255123456***",
"from":"{{sender_id}}",
"error_code":"000",
"info": {
"message":"stat:DELIVRD err:000 text:- "
},
"text":"Hello World!"
}
{
"message_id":"639a083f-de30-1636-f4e4-8c917c44****",
"status":"UNDELIV",
"timestamp":"2025-09-01T12:47:24.323Z",
"to":"5255123456***",
"from":"{{sender_id}}",
"error_code":"001",
"info": {
"message":"stat:UNDELIV err:001 text:- "
},
"text":"Hello World!"
}
This allows businesses to track delivery in real-time and take automated actions (e.g., retrying failed messages).
You can retrieve SMS logs or message details using our API.
curl --location 'https://api.dialogios.com/v1/accounts/{{account_sid}}/messages/{{message_sid}}' \
--header 'Content-Type: application/json' \
--header 'Authorization: Basic {{base64(account_sid:account_token)}}'
{
"success": true,
"edr_date": "2025.09.24 14:37:22",
"cdr_delivery_time": "2025.09.24 14:37:28",
"sender_name": "{{sender_id}}",
"dnis": "5255123456***",
"network": "TelCel/America Movil",
"country": "Mexico",
"text": "Hello World!",
"status": "DELIVRD",
"client_rate": 0.001,
"part_amount": 3
}
This helps with billing, analytics, and troubleshooting.
Our @dialogios/sdk simplifies SMS integration in Node.js.
npm install @dialogios/sdk
Send SMS message
import {
Dialogios,
type Credentials,
type CreateSmsMessagePayload,
type GetSmsMessagePayload,
} from '@dialogios/sdk'
// Required credentials account_sid, account_token
const dialogios = new Dialogios({
account_sid: 'acs1e2e6c28-8631-4b96-8249-220624******',
account_token: 'act18b99404-a653-445b-8885-4649e3******'
} as Credentials)
async function sendSms(params: CreateSmsMessagePayload) {
return dialogios.createSmsMessage(params)
}
// Send SMS message
// Required properties: "from", "to", text
// All other properties are optional (such as "encoding", "callback_url")
const smsSent = await sendSms({
from: "sender_id",
to: "1234567890",
text: "Hello World",
encoding: "ucs2",
callback_url: "https://requestcatcher.com"
})
console.log(`smsSent: ${JSON.stringify(smsSent)}`)
This makes it developer-friendly and reduces integration time significantly.
You can retrieve SMS logs or message details using our SDK.
async function getSms(params: GetSmsMessagePayload) {
return dialogios.getSmsMessage(params)
}
// Get SMS message details
// Required properties: "message_sid"
// Please note that after sending an SMS, the message details will only become available after a few minutes
const smsDetails = await getSms({
message_sid: "639a083f-e0cc-17d7-9455-924452******",
})
console.log(`smsDetails: ${JSON.stringify(smsDetails)}`)
For enterprises that need high-throughput SMS delivery (e.g., banking, telecom, governments), Dialogios also supports SMPP protocol.
Benefits of SMPP:
High TPS (transactions per second)
Direct carrier connections
Ideal for mission-critical alerts and bulk SMS
Our platform offers SMPP with failover routing, ensuring maximum reliability.
Multi-Channel Options – REST API, SMPP, or Node.js SDK on NPM
Global Reach – SMS delivery in 190+ countries
Scalable Infrastructure – From startups to enterprises
Advanced Security – TLS, Basic Auth, IP whitelisting
Real-Time Reporting – Message status, delivery receipts, analytics
Developer-Friendly – Clean API docs, SDKs, and 24/7 support
Whether you’re building an app that needs OTP verification, running a marketing campaign, or sending transactional alerts, SMS APIs and SDKs are essential tools.
With Dialogios SMS API, SMPP, and Node.js SDK, you can:
Send SMS worldwide with low latency
Track delivery with callbacks and reporting
Integrate in minutes with our NPM SDK
Scale effortlessly as your business grows
Get started today. Sign up for Dialogios SMS API and start sending messages in minutes.